Cookie Notice | Dura-Line

INTRODUCTION

This Cookie Notice applies globally to Dura-Line LLC with its registered office at 11400 Parkside Drive, Knoxville, Tennessee 37934, United States ("Dura-Line", "we", "us", "our") and the Cookies used on our website http://www.duraline.com including all country-specific websites and any other website operated by us ('Website').

We ask that you read this Cookie Notice carefully as it contains important information on who we are and our use of Cookies or similar technologies on our Website. This notice should be read together with our Privacy Notice, held on http://www.duraline.com/privacy-notice, which sets out how and why we collect, store, use and share Personal Information generally, as well as your rights in relation to your Personal Information and details of how to contact us and supervisory authorities in the event you have a complaint.

WHAT IS A COOKIE AND SIMILAR TECHNOLOGY

We use tracking mechanisms such as Cookies, Web Beacons, action Tags and Pixels on our Website.

“Cookies” are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. They help websites remember information about your visit, like your country, language and other settings. They can also help make your next visit easier. Whenever we refer to Cookies, we also refer to the Web Beacons, Pixels and Tags as defined below.
“Web Beacons (or Pixels)” are tiny, transparent images (often 1×1 pixels) embedded in web pages or emails. They allow website owners, or email senders, to track actions like page visits, ad impressions, or whether an email was opened.
“Tags” are pieces of code embedded in a webpage, often used to trigger specific actions or send data to third parties. These are typically used for analytics, marketing, or to integrate third-party services (like Google Analytics or Facebook tracking).

We use these Cookies and other tracking mechanisms on this Website to:

recognise you whenever you visit this Website (this speeds up your access to the Website as you do not have to log in each time);
obtain information about your preferences and use of our Website;
detect spam, fraud, and abuse;
carry out research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements;
target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
make your online experience more efficient and enjoyable.

INFORMATION ABOUT OUR USE OF COOKIES

We use the following cookies:

Strictly necessary Cookies

Type of Cookie

Explanation:

Necessary

These are Cookies that are required for the operation of our site. They include, for example, Cookies that enable you to log into secure areas of our site or Cookies relating to shopping baskets, authentication or short-term Cookies dealing with debugging. We do not require your consent to place these Cookies. Nevertheless, you may be able to block these Cookies yourself on your device/ browser, but restricting these Cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable.

Non-essential Cookies

Analytical/ performance Cookies	These allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. We use Cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows, which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our Website. We also use Google Analytics, HubSpot and SalesForce to collect information about how users interact with the website. These tools use Cookies to collect information in an anonymous form, including the number of visitors to the site, from where visitors have come to the site and the pages they visited. We use the information generated by these tools to prepare reports and improve the customer experience of the Website. We have enabled HubSpot and Google Analytics Demographics and Interest Reporting features on the Website to allow us to review information about users of the Website, including identifiers such as age, gender, language, location, affinity, browser, mobile device, page visits, time on page, search terms, channels, source/medium, new vs returning, source, page views, form submissions, bounce rate, exit rate, time on page, new contacts. We may use this information to enable us to make decisions about what information to include on the Website and how to present it. We have also enabled Google Display Network Impression Reporting on the Website to allow us to track how advertising interactions are related to site visits to the Website. We and our third-party suppliers, including Google, use first-party Google Analytics Cookies and third-party DoubleClick Cookies together to collect the data for the Google Display Network Impression Reporting functionality.
Functionality Cookies	These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting Cookies	These Cookies record your visit to our site, the pages you have visited and the links you have followed. This information will be used by us and third parties to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose but only if you consent to such sharing.
Social Website Cookies	So you can easily "Like" or share our content, we have included sharing buttons on our site for certain social media sites. These Cookies are set by the third party social media sites to which they relate, including: · Facebook, Twitter and LinkedIn · The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies notice for more information.

You can find more specific information about the individual Cookies we use and the purposes for which we use them in the table below:

Cookie	Cookie Duration	What cookies do/purpose	Required or not
ai_session	1 day	Preserves users states across page requests	Yes
AI_Buffer	Session	Used in context with the "AI_buffer" in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates.	Yes
AI_sentBuffer	Session	Used in context with the "AI_buffer" in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates.	Yes
ai_user	1 year	Used by Microsoft Application Insights software to collect statistical usage and telemetry information. The cookie stores a unique identifier to recognize users on returning visits over time.	No
__RequestVerificationToken: ASP.NET cookie	Session	Anti forgery token, is used to prevent CSRF attacks.	Yes
ARRAffinity: Azure App Service Cookie	Session	App Service Cookie to control which instance a user visits.	Yes
ARRAffinitySameSite: Azure App Service Cookie	Session	App Service Cookie to control which instance a user visits.	Yes
ASP.NET_SessionId: ASP.NET cookie	Session	This cookie is required to identify requests from the same browser during a limited session time window when browsing the Website	Yes
bcookie	1 year	Used in order to detect spam and improve the website's security.	Yes
__cf_bm	1 day	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Yes
_cfuvid	Session	This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators.	Yes
CookieConsent	1 year	Stores the user's cookie consent state for the current domain	Yes
cookietest	Session	This cookie is used to determine if the visitor has accepted the cookie consent box	Yes
__cfduid: Cloudflare CDN cookie	30 days	Cloudflare bot detection cookie.	Yes
.EPiForm_BID: Episever Cookie	90 days	Identifies the form submission made to the site when a visitor submits data via an Episerver form. Stores a GUID as the browser ID	No
.EPiForm_VisitorIdentifier: Episerver Cookie	90 days	This cookie is used to identify the visitor when reentering the website, by using the ID string contained in the .EPiForm_BID cookie.	No
EPiStateMaker	Session	This cookie is used to distinguish the browser that the visitor is using. The server automatically assigns an ID string to that browser, so that the website can identify the visitor again when reentering the website.)	No
lidc	1 day	Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.	No
li_gc	180 days	Stores the user's cookie consent state for the current domain	Yes
__hssc	1 day	Identifies if the cookie data needs to be updated in the visitor's browser.	No
__hssrc	Session	Used to recognise the visitor's browser upon reentry on the website.	No
__hstc	180 days	Used to recognise the visitor's browser upon reentry on the website.	No
hubspotutk	180 days	Sets a unique ID for the session for statistical purposes.	No
_ga	2 Yeas	Used to send data to Google Analytics about the visitor's device and behavior.	No
_gcl_au	3 months	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.	No
_gcl_ls	Persistent	Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website.	No
OpenIdConnect.nonce.{string}: OpenID Cookie	15 Minutes	Used for ADB2C sign in.	Yes
PortalCustomer: Duraline Website Cookie	14 days	Keeps track of the selected portal customer for CSR/Admin users	Yes
__ptq.gif	Session	Sends data to the marketing platform Hubspot about the visitor's device and behaviour.	No
Google analytics	Indefinite	Tracks Website usage statistics and metrics	No
hs-cta-interactions#cta	Persistent	Tracks interactions with HubSpot CTAs (Calls-to-Action) for analytics.	No
IDE	400 days	Tracks interaction with Google Ads and measures performance.	No
pagead/1p-user-list/#	Session	Tracks if the user has shown interest in specific products or events across multiple websites.	No
rc::c	Session	This cookie is used to distinguish between humans and bots.	No
shoestringMethods	Persistent	HTML Local Storage	No
TiPMix	Session	Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience	No
x-ms-routing-name	Session	Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.	No

How can i manage cookies?

You have the right to decide whether to accept or reject Cookies. You can exercise your rights by setting your preferences on the Cookie notification banner on our Website or in the Cookie Preferences section below.

If you choose to reject Cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse Cookies. Most browsers have Cookies enabled by default. However if you don't want to enable Cookies, you'll still be able to browse the site.

If you wish to disable all Cookies, you can opt-out by setting your browser to remove or reject browser Cookies. To disable specific Cookies, you can opt-out using the opt-out mechanisms. You can also delete Cookies that have already been set through your browser settings.

More information about Cookies, including how to block them or delete them, can be found at http://www.aboutcookies.org/ If you have any further questions, comments or requests regarding our Cookies notice or how we use Cookies on our site, then you can contact Orbia’s Data Protection Team at: dataprivacy@orbia.com.

Please note that if you choose to disable some categories of Cookies that we use, you may experience reduced functionality or be prevented from using the Website altogether.

Third party cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use Cookies, over which we have no control. Where relevant, details of these Cookies are listed in the table of Cookies we use on our Website set out above.

Cookie Preferences

You can consent (or withdraw your consent) to our use of non-essential cookies when you are prompted to do so when you visit our website or by clicking the link here.

BLOCKING COOKIES

You can also block Cookies by activating the setting on your browser that allows you to refuse the setting of all or some Cookies. However, as set out above, if you use your browser settings to block all Cookies (including essential Cookies) you may not be able to access all or parts of our site.

Changes to THIS COOKIES notice

Any changes to this Cookies Notice in the future will be posted on this page and we will take all measures necessary to communicate any changes to this Cookies notice to you. Please check back frequently to see any updates or changes to this Cookies Notice. We will also bring your attention to such changes by updating our Cookie banner/ pop-up.

This notice was last reviewed and updated: January 2026